Family Discounts (with Contracts)

Family Discounts (with Contracts)

Family Discounts are discounts on the membership fee itself, and are applied when the account meets the threshold for the discount. When first enrolling, you're asked to set your Family Discounts for 2, 3, and 4+ members, but you can change your global Family Discounts at any time by clicking the "Edit UCR and Discounts" button on the Membership Plans page.

For members under contract, pricing is determined when enrolling, and is locked in for the term of the contract. 

Example: Your Adult Preventive Plan is set to $40/month, and you've set the 2-member Family Discount to 10%. Ted and Elaine each enroll to your Adult Preventive Plan at the same time, and on the same account. Both members would receive 10% off their membership fee for the next 12 months, making the effective cost for each $36/month.

If Ted cancels his plan in 8 months, Elaine would still receive the discounted pricing for the remaining 4 payments on her contract, at which point the platform would evaluate whether a discount would be applicable on renewal of the contract.

Example 2: Now let's say Ted and Elaine add a 3rd member to their account, and your 3-member Family Discount is set to 15%. Ted and Elaine's payments would remain the same through the end of their contract, however, when they add the 3rd member, that member will receive a 15% discount, and upon contract renewal, the platform would evaluate whether a discount (and what type of discount) would be applicable on renewal of the contract.

While you can change/remove Family Discounts at any time, once an account has a Family Discount applied, that discount will continue in perpetuity until a change is made to any membership on the account.

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