How do I make an inactive member active?
Click the CHARGE AND ACTIVATE button in the Manage Plan area and follow the prompts. Enrolling from this button follows the same process as enrolling a new member, so it should feel familiar. :)
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Member Statuses
In your Member List, the badges next to each member's name denote their current status. The color and the text tell you the full story: - Green means this member currently has an active membership. The text may read “ACTIVE” or “PAID IN OFFICE”. - ...How to see all "Active" members in one place
At the top of your member list on the right side, you'll see a "Filter" dropdown. Click that dropdown and select "ACTIVE" to view all active members. Active status is the easiest of all - it means the member is up-to-date on payment and all is well. ...Resolving a Member account
If a member is unable to make the regularly-scheduled monthly payments on their membership, their account may go delinquent. This means the member has an outstanding balance on their membership plan, and we have been unable to collect through the ...How To: Edit member info
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A number of different payment methods can be stored to a member account, but only one can be 'active' at any given moment. When a member first enrolls, the payment method entered will be securely stored with the payment processor, and used for all ...